Jim’s Group started as a part-time gardening business while Jim Penman completed his PhD in history. It went full time in 1982 and was franchised in 1989. Currently, as Australia’s largest franchise, it now has nearly four thousand franchisees across more than forty business divisions internationally. After a thorough review of all available solutions, Formitize was awarded the contract to deliver a complete business package that enabled franchisees to manage their entire business from their phone or tablet.
The mobile solution needed to include CRM Contact Management, Lead Management, Job Scheduling, Quoting and Invoicing, Purchase and Expense Management. Key to the contract awarding was the Formitize smart automation features which includes automated Quote follow-up, Invoice Chasing, Job Status updates and Future Job Reminders.
Jim Penman, Founder and CEO, Jim’s Group comments:
“After years of trying to develop our own system and careful study of a number of alternatives, we chose Formitize as the ideal system for our Franchisees. The reaction has been universally positive.
Our people find it easy to use and a great productivity tool, and it’s improving all the time. Matt and his staff have been universally helpful. I would recommend Formitize to anyone.”