FAQ’s – Where to Get Help

We know how precious your time is. That’s why we’re constantly working to make our App user-friendly for all of our clients.



Where to Find Help

Our Management Portal and App allows you to have all the support that you need at your fingertips. On the Management Portal you will find in the top right hand corner a Help Menu. It contains our Getting Started Guide, User Guide, Updates and a link to raising a Support Ticket. You will find the User Guide and link to raising a Support Ticket through the Help Menu on the main page in the app.


We’ve Got You Covered

We hope to answer all of your questions via our help section. If you’re unable to find the answers in our User Guide, please feel free to contact our Customer Support by using the User Guide Question Tool or by raising a support ticket and we’ll help you on your way.


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