Formitize Case Study: Action’s Power Tool Repairs

Action’s Power Tool Repairs Pty Ltd is a family owned and run business based in Cardiff, NSW.

Commencing in 1997, Action’s Power Tool Repairs provide electrical services throughout Newcastle, Lake Macquarie, and the Hunter Valley.

The company specialise in testing and tagging to the latest Australian Standards for Industrial, Commercial, and Education Sector customers.

They also carry out repairs to all electric power tools and industrial cleaning equipment, as well as sales and warranty repairs to many power tool brands.

Work is carried out by a fully qualified and well presented tradesperson in a professional, timely, and friendly manner.

Action’s Power Tool Repairs Owner Craig Corke first found out about Formitize while he was searching for solutions online.

Craig says, “I came to Formitize because I was looking for the ability to make the form look like our existing manual job card. I was searching for solutions including Job Management, Job Scheduling, and Paperless Forms.”

Craig states, “My previous process created many challenges for my business. This included inefficiencies, time delays, paperwork getting misplaced, mistakes being made, tedious, manual data entry, and lack of staff management.”

Craig says, “The Formitize Solution is great! It has made real improvements to my business. Formitize is good value for money and it’s very easy to set up. I am currently using the Job Management module within Formitize.”

Craig states, “I have used these Formitize Support Tools: 30-minute Walkthrough Tour, Demonstration Videos, Phone call/email to Client Success Manager, and Phone call to the Support Team. Formitize Support and Customer Service teams are always very Helpful and responsive.”

Craig says, “I compared Formitize with another business solution. I chose Formitize because it was the best solution that aligned well with my needs.

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