Formitize Case Study: Bug Out Pest Solutions

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Bug Out Pest Solutions is a locally operated, family-run and oriented business, which serves the Brisbane area. Bug Out Pest Solutions provide professional and efficient services around their clients’ schedules. The company specialises in general pest control, inspections, and termite treatments.

Chris Bourne from Bug Out Pest Solutions first heard about Formitize from others in his industry using Formitize.

Chris says, “I came to Formitize because last year’s tax/job reports were a mess.”

Chris states, “My previous process created challenges for my business, including inefficiencies, time delays, mistakes being made, and tedious manual data entry.These frustrating issues had resulted in ongoing poor record keeping, and started to impact our clients which emphasised the need to implement a better solution and that’s why we came to Formitize.”

Chris says, “I was looking for an all-in-one solution to handle my needs in Accounting – Invoicing, Quotes, and Payments; Job Management; Job Scheduling; Paperless Forms; and Reporting.”

Key Takeaways

  • CRM – Customer Management
  • Document Management (Resources)
  • Job Management
  • Job Scheduling
  • Paperless Forms

Chris says, “Formitize is a good solution. If I were to describe Formitize in three words, I would say it’s excellent, helpful, and comprehensive.”

Chris states, “I have used these Support Tools within Formitize: 30-Minute Walkthrough Tour, Phone call / email to Client Success Manager, Getting Started Guide, User Guide, User Guide Question, and Phone call to the Support Team.”

Chris says, “Formitize Support and Customer Service teams are very responsive and always helpful. I give them a 10.”


Chris shares his experience with Formitize, “I see a lot of potential in Formitize to help reduce my workload and improve records and reports.”

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Formitize – making paperwork paperless.

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