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Formitize Case Study: City Pest Control Services

City Pest Control Services offer quality pest control by fully trained, expert technicians at competitive prices. The company’s belief is that their clients won’t get a better service elsewhere. Passionate about making sure their clients feel safe in their own homes, the City Pest Control team uses only the best chemicals in Australia, while their 6-month warranty guarantees a trusted service.

Craig Vanderhook, from City Pest Control Services’ – who first found out about Formitize through a Google search – was looking for a solution to the challenges they faced in their business regarding their workflow and current process at that time. Some of the issues they faced included mistakes being made.

As such, they were searching for a digital system that would help them sharpen up their service on site.

After engaging Formitize, they’re now using these solutions:

  • Paperless Forms
  • Job Scheduling
  • CRM – Customer Management
  • Accounting – Invoicing, Quotes, and Payments
  • Reporting

The Result

Craig believes Formitize has been a good solution which was easy to set up, and they’ve taken advantage of the Formitize support training options too. These included Virtual Screen Share Training and Group Training.

“We were using a different software solution before we came across Formitize. We then compared Formitize with another solution before we chose to make the switch to Formitize,” says Craig.

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Formitize – making paperwork paperless.

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