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Formitize Case Study: Got A Bug Group Pty Ltd

Got A Bug is a group of pest control companies that have combined to offer full pest control services throughout South Australia, Victoria and New South Wales.

Got A Bug is a family-run, environmentally friendly, pest control company that offers a range of services for different pest issues. They have the skills and experience to eradicate pests from homes, workplaces, and industrial buildings, using only the safest and most effective techniques for pest eradication – all of their chemicals are environmentally friendly so are safe for humans, pets, and of course; the earth.

Got A Bug employees not only carry out quality pest control services, but they have outstanding customer service too. As such, this has enabled them to build a reputation as one of the best pest control companies in the industry. Got A Bug Owner, Barry Kelly – who has over 35 years-experience as a licensed pest controller – decided to expand on their excellent services by taking their systems digital. Hearing from others in their industry who were using Formitize, they decided to make the transition.

Challenges

Prior to working with Formitize, Got A Bug had the challenge of tedious, manual data entry as part of their business process, and were looking to move to paperless forms, gain a better reporting system and ultimately improve their productivity.

Solutions

The Formitize team supported Got A Bug in their move to a paperless system by employing Paperless Forms, Job Scheduling, the Safety First system, and Reporting solutions.

Formitize Support

Got A Bug have used Virtual Screen Sharing Training and the Getting Started Guide from the Formitize support tools. With ongoing support, Barry shared that the Formitize Customer Service teams are always responsive and helpful, adding that their “Formitize Account was easy to set up and was a good solution” for their business.

“We compared Formitize to other apps in the market before we made the decision to use Formitize”, he shared.

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