Formitize Tip: Running late for my next appointment – can I quickly let my next customer know

11 November, 2021

It’s common courtesy as a business operator to let your next customer/s know that you’re running behind schedule. But it isn’t always convenient to stop, find numbers and make calls. A simple Formitize feature lets you send an SMS to let them know you’ll be a bit later than expected.

Contac Client

In the App > Job > On Route > Late > SMS, a default text message will appear. You can add the new expected arrival time at the end of the SMS > Send.

It’s that simple. Keep your customers informed and maintain professionalism without wasting time tending to the formalities.