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Meet our newest team members

We’re thrilled to introduce the three newest members of our Client Care Team – Donny, Johayra and Joanne. We share some of their unique tips for tackling each new day, explore their favourite seasons and get a feel for what makes them tick.

Donny

1. How long have you been working in Client Care?

At Formitize – coming up to a month.

2. What’s your favourite part of the job?

The team is purpose-driven and together, which is the most important part of a winning team.

3. What is your best tip for tackling a busy workday?

Planning, chunking and delegating and BREATHING.

4. What drew you to Formitize?

The environmental aspect of saving paper and helping de-clutter unnecessary bulk, and how this platform can grow and make reports and paperwork an easy Major Time Saver – literally a few clicks of the fingertips.

5. We’re all about saving people time and energy by automating and streamlining business processes. What do you do in your spare time?

Reading, Spending time with family, Online Discussion (ie Clubhouse), Enjoying Nature and being Environmental.

6. Sweet or savoury?

Savoury.

7. Which season best reflects you and why?

Autumn as it’s just right.

8. What is your favourite holiday destination and why?

Budapest/Prague – Eastern Europe. Cultured, HistoricaI… I lose myself in the cobbled walkways, Architecture and Thermal Baths.

Johayra

1. How long have you been working in Client Care?

I came on board at Formitize in August 2021.

2. What’s your favourite part of the job?

Learning about the Formitize platform.

3. What is your best tip for tackling a busy workday?

Making a “To do” list everyday.

4. What drew you to Formitize?

It was referred to me as a great step in my career.

5. We’re all about saving people time and energy by automating and streamlining business processes. What do you do in your spare time?

I love painting, drawing and listening to different types of music.

6. Sweet or savoury?

Both.

7. Which season best reflects you and why?

Autumn. I love the colours of the surroundings.

8. What is your favourite holiday destination and why?

Going to Mindanao to my mother’s side’s hometown for Family reunions.

Joanne

1. How long have you been working in Client Care?

I have been in Client Care for about a decade (in different fields).

2. What’s your favourite part of the job?

My favourite part of the job is giving the Customer/Client the satisfaction they need whenever they need help from my side.

3. What is your best tip for tackling a busy workday?

My best tip for tackling a busy workday is to use a time tracker for managing my schedule. I write down the things that need to be done for the day. Prioritise what is needed in line and just stay sane in everything I do.

4. What drew you to Formitize?

First and foremost, what drew me to Formitize was the mindset of just building a form. Prior to this job I used to work in recruitment, where I updated or edited resumes and uploaded them to our system for Clients. I can see that there is a lot to dig into within Formitize – a lot of navigation – but I am positive that I can navigate it in the long run.

5. We’re all about saving people time and energy by automating and streamlining business processes. What do you do in your spare time?

Well, we have a small convenience store, and I take the time to manage it.

6. Which season best reflects you and why?

Winter and Spring – dreaming Philippines would have those seasons [Joanne is based in the Philippines].

7. What is your favourite holiday destination and why?

If given the chance to go on a holiday it would have to be to Ireland and Norway to watch and stare at the Northern Lights.

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