Formitize is a smart business platform providing software solutions to thousands of clients all over the world ranging from very small businesses right through to government agencies and many of the world’s largest corporations. We are a team of innovators looking for ways to do things better. Our “all in one” platform is evolving fast with a mission to be the world’s favourite smart business platform. We’re proud of where we are and what we do, but we’re super excited about where we are going and we’re growing our team of people to come on the journey with us.
The Team’s Mission
Delight Clients with training and configuration
Professional Services Manager
About the Role
Formitize is looking to grow our Professional Services Team. Our Professional Services Managers play a key role in the successful setup, implementation and training of our clients. As a PSM you will be very hands on with both new clients onboarding and existing clients who are expanding their interaction with Formitize. The Professional Services Team also provide our client training services via virtual, inhouse and onsite sessions. The PSM team is supported by our Production and Engineering Teams to deliver incredible client solutions.
Ideally, you will have a thorough working knowledge of Formitize or a similar software product. You will have strong organisational and communication skills both verbal and written. You will be capable of preparing Client Proposals, delivering virtual and face to face training sessions. You will be prepared when requed to travel to client locations to deliver the training and onboarding sessions.