A good inspection should do more than tick a box. It should give property buyers confidence and clarity.

That philosophy is what drives Astute Building & Pest Inspections, a South East Queensland-based business founded on the belief that property inspections should be thorough, accurate, and genuinely helpful.

Founder Greg Draper built Astute Building & Pest Inspections after years of seeing buyers caught out by missed defects, rushed inspections, and incomplete reporting. With deep roots in the building and property industry, Greg wanted to create an inspection business that focused on doing things properly — every single time.

The company name reflects that mission perfectly.

“Astute” means having the ability to notice and assess things accurately. That’s exactly what Astute Building & Pest Inspections delivers with every inspection — sharp observation, sound judgement, and honest reporting that helps clients make informed decisions about their homes and investments.

Searching for the Right Software Solution

When Greg launched the business, he knew he needed a software platform that could support every part of the operation.

After searching for “building inspection software” on Google, Greg discovered Formitize.

The primary driver behind choosing Formitize was the need for a complete business management solution that could handle both office administration and on-site workflows.

Greg was specifically looking for:

• Accounting, invoicing, quotes, and payments

• CRM and customer management

• On-site job functionality

• Job management and scheduling

• Leads and sales pipeline management

• Paperless forms

• Reporting tools

Before moving to Formitize, Astute Building & Pest Inspections relied on multiple software platforms to manage various business areas.

“We were using a different software solution before we came across Formitize, including ServiceM8 and MIA,” Greg explains.

“MIA is very easy to use and is good, but it only provides part of the solution. We used ServiceM8 to get the full package, which costs more and isn't properly integrated.”

The disconnected workflow created inefficiencies and frustration, particularly on-site.

Why Formitize Stood Out

For Greg, the biggest advantage of Formitize was the ability to manage the entire business on a single, fully integrated platform.

“Formitize's full, integrated package outperforms other options like My Inspection App and ServiceM8, making it the best choice for comprehensive solutions and ease of use,” Greg says.

Since implementing Formitize, Astute Building & Pest Inspections has integrated a wide range of modules into its day-to-day operations, including:

• Accounting - invoicing, quotes, and payments

• CRM - customer management

• Document Management (Resources)

• Job Management

• Job Scheduling

• Leads and Sales Pipeline

• Paperless Forms

• Reporting

• Safety First

• Web Forms

The platform's flexibility has also been a major benefit.

“Formitize is a good solution, and it has become a valuable asset to the day-to-day running of the business,” Greg says.

“I have changed forms around a bit to suit myself. It's great that I can do that.”

Support That Makes a Difference

Beyond the software itself, Greg highlights Formitize’s support and customer service as standout aspects of the experience.

Astute Building & Pest Inspections regularly uses Formitize support resources, including:

• 30 Minute Walkthrough Tour

• Demonstration Videos

• Getting Started Guide

• Support Ticket System

• User Guide

• User Guide Questions

Greg says the support experience has exceeded expectations.

“Formitize Support and Customer Service provides the best support I've experienced since I started using computer software in my businesses back in 1992.”

“My overall rating for Formitize Client Support is 10 out of 10.”

A Smarter Way to Run a Building Inspection Business

Today, Formitize plays a central role in helping Astute Building & Pest Inspections streamline operations, improve efficiency, and deliver professional reporting and service to clients across South East Queensland.

By replacing disconnected systems with a single integrated platform, Greg and the team can spend less time on administration and more time delivering detailed, accurate inspections that give property buyers real confidence.

For Astute Building & Pest Inspections, clarity matters — and having the right software behind the business helps make that possible every day.

Book your free demo today! Formitize – making paperwork paperless.

Website: https://www.astutebpi.com.au/