Formitize Case Study: Bug Pest Control Pty Ltd

28 June, 2024
Case Study 103






Bug Pest Control stands out as a dedicated service provider, relying on top-notch insecticides that deliver effective results. Committed to delivering excellence, they have set high service standards, earning them the reputation of being the leading pest experts in the South West.


As a family-owned and operated pest control company situated in the Dunsborough region of Western Australia’s South West, Bug Pest Control possesses an in-depth understanding of the local pest landscape. This knowledge enables them to offer tailored solutions, addressing various pest species specific to the area.


Unlike other pest control services, Bug Pest Control goes beyond addressing surface-level issues. Their comprehensive inspections aim to identify and eliminate the root cause of the problem, ensuring a long-lasting solution and peace of mind for their clients.


Operating as a local business, Bug Pest Control actively invests back into the community, prioritizing the use of services and products from local businesses. In addition to their commitment to the community, they proudly embrace non-chemical options and employ eco-friendly practices, using quality chemicals and non-toxic alternatives whenever feasible.



Peter Dabinett – the mind behind Bug Pest Control Pty Ltd – discovered Formitize through industry peers who praised its effectiveness. Seeking to enhance professionalism and streamline paperwork processes, Peter turned to Formitize for Job Management, Job Scheduling, Paperless Forms, and Reporting functionalities.


Reflecting on the impact of Formitize on his business, Peter acknowledges its value in daily operations. The software, featuring modules like Job Management, Job Scheduling, Paperless Forms, Reporting, and Web Forms, proved easy to set up and navigate, significantly improving efficiency.


According to Peter, “Formitize stands out as a user-friendly solution that simplifies everyday tasks.” Describing it in three words, he says, Formitize is “good for forms.” Peter utilizes various support tools within Formitize, including a 30-minute Walkthrough Tour, Demonstration Videos, Support Tickets, User Guides, and communication with the Support Team, highlighting the responsiveness and helpfulness of Formitize's Support and Customer Service.


Having transitioned from ServiceM8 to Formitize due to the latter's paperless feature and straightforward setup for pest control, Peter emphasizes the quick and easy nature of Formitize's paperless forms. Bug Pest Control's success story with Formitize showcases the positive impact of embracing modern, efficient solutions in the pest control industry.


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