Formitize Case Study: Dog Force Group

With over 125 years of combined professional experience, Dog Force provides a comprehensive range of services to the protection, security and detection industries for both the private sector and government organisations. With highly qualified K9 response teams and specialised services including firearm and explosives detection, illicit drug detection, urban search and rescue, human scent detection and much more.

Dog Force is also a fully independent Registered Training Organisation providing complete training solutions in all forms of dog and handler training.

David Wright, Director of Dog Force Group says he first found or heard about Formitize via LinkedIn. He shares his story with all of us.

Challenges

My previous process created these challenges in my business:

Inefficiencies
Time delays
Paperwork getting lost
Tedious, manual data entry
Lacking staff management

Solutions Needed

I was looking for these solutions:

Getting things done on-site
Paperless Forms
Reporting

David says, “Formitize provides a valuable contribution to how our business operates. It’s game-changing! Formitize has completely streamlined the way our business operates and is good value for money.

Solutions Used

I am currently using these Formitize solutions:

Resources (Document Management)
Paperless Forms
Job Management
Job Scheduling

David states, “Our Formitize account was amazingly easy to set up, we were up and running in no time with a lot of great features. It’s a great solution that is simple to use and easy to understand. We are very happy with what we have used thus far, we feel confident we will start to explore more options as time soon permits.”

When asked to rate, on a scale of 1 to 10, overall how easy it was for him to navigate Formitize as a business solution, David gives us a “10.”

Support Tools

I am using these support tools within Formitize:

Phone call / email to Client Success Manager
Getting started guide
Phone call to the Support Team

David shares, “Formitize Support and Customer Service is very responsive and always very helpful.”

In terms of rating the overall Formitize Client Support, David gives us a “10.”

Comparing Other Solutions

David says, “I compared Formitize to other solutions before I made the decision to use Formitize. I looked at some of the CRM features of Xero. In the end, I chose Formitize over the other solutions because of cost, relevance to our needs, trust, ease of use, and customer support.

When asked, on a Scale of 1 to 10, how likely he was to recommend Formitize to a friend or Colleague, David gives us a “10.”

David’s Testimonial

David shares, “I am the Director of Dog Force Group, which is a Registered Training Organisation delivering canine training in domestic and international Law Enforcement, Private Security and Defence Sectors. We work in high-risk industries, where accountable, immediate, and comprehensive reporting is essential. Formitize was able to tailor forms precisely to our needs and made them simple and accessible with little to no lead-in time.”

David states, “Cost-effective, efficient, friendly, reliable, and great wisdom is how I would describe the Formitize experience thus far in our journey, which I believe will be a long and productive one with the Formitize team. I cannot recommend highly enough based on our experience.”

Would you like to explore the many ways Formitize can improve your business just like David’s?

Start your free trial today!