FranchiseGroup is an economical hand car wash and detailing service based in Melbourne.
It prioritises friendliness and convenience while using up-to-date water reclamation modules as a part of the car wash systems. The environment is a crucial part of FranchiseGroup’s focus, thus all products are biodegradable and eco-friendly.
Anam from FranchiseGroup first came across Formitize while he was doing a Google search, following a discussion with a colleague about managing the bulk of paper in his business.
Challenges & Solutions
Anam says, “Our previous business process created challenges such as paperwork getting lost and tedious, manual data entry. We were looking for solutions including getting things done on-site, paperless forms, job management, job scheduling, and CRM - Customer Management. We are now using these Formitize solutions: Resources (Document Management) and Paperless Forms.”
Formitize – A Valuable Asset
Anam states, “Formitize has become a valuable asset to how we run our Business. Formitize is now our complete business solution. The Formitize Solution is game-changing - it has completely streamlined the way our business operates. Formitize is seriously good value for money.”
Anam says, “My Formitize account was easy to set up. It’s a great solution that is simple to use and easy to understand. I give the Formitize business solution a ‘10.’”
Helpful and Responsive Customer Service
Anam states, “I have used training options like virtual screen share training and utilised support tools such as phone call/email to Client Success Manager. The Formitize Support and Customer Service teams are always very helpful and responsive. I give them top marks.’”
When asked, on a scale of 1 to 10, how likely he was to recommend Formitize to a friend or colleague (1 = Not Likely - 10 = Very Likely), Anam scored Formitize a ‘10.’”