Formitize Case Study: New Plymouth Doors Ltd

16 October, 2023
Case Study 36

New Plymouth Doors Ltd:



New Plymouth Doors Ltd is locally run in New Plymouth, New Zealand. Owned and operated by Drew Jeffrey, the company deals in the commercial and domestic garage door industry (manufacturing, installation, after sales service and repairs). 


Chrissie Jeffrey from New Plymouth Doors Ltd first found Formitize while she was searching online for Xero Add Ons.


Chrissie says, “We were facing the challenges of tedious, manual data entry in our previous business process. We came to Formitize looking for solutions to help us get things done onsite and therefore increase productivity and ease.”


Chrissie states, “Formitize is a good solution and it’s fantastic value for money. We are currently using Paperless Forms, Job Management, and Reporting.”


Chrissie says, “We have used the Training Options offered by Formitize, such as Virtual Screen Share Training. We have also used Support Tools within Formitize, including Phone calls/emails to Client Success Manager, Getting Started Guide, User Guide, User Guide Question, and Phone calls to the Support Team. Formitize Support and Customer Service teams are always very responsive and helpful.”


Chrissie states, “We compared Formitize with another solution named Tradify before we made the decision to use Formitize. We made our choice because Formitize best suited our needs.”


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