Pestlinc Pty Ltd is an independent pest and termite management business based in Brisbane with over 15 years of experience. They specialise in providing pest control services to residential, commercial, and body corporate clients.

Pestlinc works closely with homeowners, property managers, tenants, and business staff to deliver tailored, site-specific pest and termite solutions across South East Queensland. They focus on providing safe, effective, affordable pest control and termite treatments.

The Challenge

When Lincoln Thew, owner of Pestlinc Pty Ltd, started his business, he knew that efficiency and professionalism were critical. He heard about Formitize from others in the pest control industry and was particularly drawn to its ability to streamline operations and reduce paper usage. From day one, he wanted a system to help manage various aspects of his business.

Key Business Needs:

• Asset Management

• CRM (Customer Relationship Management)

• On-site Efficiency

• Job Management and Scheduling

• Lead and Sales Pipeline Management

• Paperless Forms

• Reporting

The Solution

Lincoln chose Formitize to help manage these operational needs. Lincoln says, “Formitize has significantly impacted how our business functions. The scheduling feature is beneficial, and the online reports and forms make our office run smoother and reduce paper waste, which is great for the environment.” He noted that setting up Formitize was straightforward and quick, helping his business get up and running quickly.

Modules in Use:

• Accounting (Invoicing, Quotes, and Payments)

• CRM (Customer Management)

• Job Management and Scheduling

• Leads and Sales Pipeline

• Paperless Forms

• Reporting

• Web Forms

While some modules presented initial challenges, Lincoln believes Formitize is an effective solution for his business overall.

Support and Customer Service

Lincoln also praised Formitize's customer support, noting that the tools provided—such as the 30-minute Walkthrough Tour, Getting Started Guide, and Support Ticket system—were invaluable in helping his business adopt the platform. He describes customer service as “responsive and always helpful,” giving it a “10” out of 10.

The Decision

Before choosing Formitize, Lincoln compared it with other solutions, such as PestPac, Adobe Forms, and ServiceM8. He ultimately selected Formitize because it offered an all-in-one solution. He rates his overall experience with Formitize a ‘10’ out of 10’ and is confident in recommending it to others in the industry.

Formitize has improved Pestlinc Pty Ltd's operations, from streamlining scheduling to reducing paper usage. Lincoln’s experience highlights Formitize as an efficient, user-friendly solution that helps small businesses like his operate more effectively.

You, too, will love using Formitize to grow your business. Book your free demo today! Formitize – making paperwork paperless.

Website: https://www.pestlinc.com.au/

Facebook: https://www.facebook.com/people/Pestlinc/61563431045811/