Formitize Case Study: Tandex

29 November, 2023
Case Study 38



Tandex provides industrial and commercial water treatment solutions in Australia and the world. For nearly five decades, Tandex has been helping businesses reduce the operating costs of boiler and cooling tower equipment. The team takes great pride in optimising operational efficiency, reducing ownership costs and prolonging equipment life. 


Michelle from Tandex says, “I first found out about Formitize while I was doing a Google Search. We needed a solution to help us handle the challenges created by our previous business process, including inefficiencies and tedious, manual data entry.”


Michelle states, “We came to Formitize looking for solutions such as Paperless Forms, which we are currently using. Formitize is good value for money. Our Formitize account was easy to set up. It’s a good solution that’s easy to use.”


Michelle says, “We have utilised the Formitize Training Options, including Virtual Screen Share Training. We have also been using the Support Tools made available within Formitize, such as Phone calls/emails to Client Success Manager, Getting Started Guide, Support Ticket, User Guide, and User Guide Question.”


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