Formitize Case Study: That Wallpaper Guy

11 May, 2020
That Wallpaper Guy

Based on the Northern Beaches of Sydney, That Wallpaper Guy has been covering walls for over 10 years in high-end residences and commercial spaces. Servicing all Northern Beaches suburbs and the Sydney Metro area. Over the years their reputation has grown to the ‘must go to’ in interior finishes – hence, “That Wallpaper Guy.”

That Wallpaper Guy Owner Alan Bowers first found out about Formitize while he was searching for Customer Relationship Management (CRM) online.

 

The Challenge

Alan says, “Our previous process created inefficiencies for our business.”

 

The Choices

Alan reveals, “I compared Formitize to other solutions before I made the decision to use Formitize. I looked into Hubspot, Copper, and Wave.”

 

The Solutions

We are now using these Formitize solutions:

  • Job Management
  • Job Scheduling
  • CRM – Customer Management
  • Leads and Sales Pipeline

Alan says, “My Formitize account was amazingly easy to set up, we were up and running in no time with a lot of great features. It’s a good solution, easy to use.”

 

The Results

He states, “Formitize has greatly improved our systems and is good value for money.”

 

 

The Support Tools

We are currently using these Support Tools within Formitize:

  • Phone call / email to Client Success Manager
  • Getting Started Guide
  • Phone call to the Support Team

Alan says, “Formitize Support and Customer Service are very responsive. The Support and Customer Service teams are always very helpful.”

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