Melanie says their previous process created challenges for their business including:
- Inefficiencies
- Time delays
- Paperwork Getting Lost
- Mistakes made
- Delayed Payments
- Tedious, manual data entry
- Lacking staff Management
AM Dairy came to Formitize looking for solutions to these challenges with the following specific areas to be improved:
- Getting things done on site
- Job Management
- Job Scheduling
- CRM – Customer Management
Why AM Dairy Love Formitize
Melanie states, “Formitize has become a valuable asset to the day to day running of our business. It provides a valuable contribution to how our business operates.”
She adds, “Formitize paperless business solution is great and has made improvements to our business”
Melanie and her team are currently using these Formitize solutions:
- Resources (Document Management)
- Paperless Forms
- Job Scheduling & Management
Melanie states, “My Formitize account was easy to set up. Formitize is a good solution. Easy to use.”
Melanie says they have used these Support Tools within Formitize:
- Phone call / email to Client Success Manager
- Getting Started Guide
- User Guide
- Phone call to the Support Team
Helpful and Responsive Support and Customer Service Team
Overall, Formitize Support and Customer Service is very responsive. The support and Customer service teams are always very helpful.
Why AM Dairy Chose Formitize Over Other Solutions
“We compared Formitize to other solutions before we made the decision to use Formitize. I looked at iAuditor / Safety Culture and simPRO.”
She states, “We chose Formitize over other solutions because of its ease of use. Formitize gives our business a new professional look, as well as the ability to email direct to customers.”
When asked, on a Scale of 1 to 10, how likely she was to recommend Formitize to a friend or Colleague? (1 = Not Likely – 10 = Very Likely), Melanie gives us a “10.”
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